Caroline Mahlangu has always had a fascination with solving problems. As a child, she loved working on assembling toys – so she says it seemed natural that she would end up in a role that required creativity and problem solving.
As a process engineering technician at Ford’s Silverton plant, Caroline puts those skills into action by ensuring teams are using the best strategies to deliver on Ford’s quality goals. That means performing daily quality audits on manufacturing engineering processes, working with the process engineer to make sure teams are adhering to the plant’s quality plan, and resolving any issues that arise.
“My job really allows me to have a real impact on improving the way we do things, and on helping others to find ways to work more efficiently, safely and productively,” Caroline said.
But Caroline didn’t start her career in engineering. She spent five years as a professional make-up artist before gaining her degree in operations management from Tshwane University of Technology.
“I enjoyed the whole process of being a makeup artist. It was a way for me to express and explore my creativity, and I loved helping women see their beauty with or without makeup,” she said.
“The transition to an engineering role really helped me to understand that you really do have the power to adapt to anything if you really put your mind to it,” she said. “You can be anything you want to be, as long as you believe in yourself.”
Born and raised in Mamelodi, just a few minutes’ drive from the Ford Silverton plant in Pretoria, Caroline began her automotive career when she joined Babuthe Automotive Components, suppliers of rubberized bedliners for the Ranger in 2016.
“I was interested in joining Ford when the Ranger Raptor was being introduced. I wanted to be part of the introduction of this high-performance off-road truck” Caroline said.
She said it was exciting to be at the Silverton plant as it transitioned to produce the next-gen Ranger.
“The expanded operations contributed to job creation for the people and economic development and the new technologies and systems introduced to support quality delivery to customer’s satisfaction,” she said. “The investments made for the next-gen Ranger has re-shaped every aspect of our manufacturing operations and experience.”
Away from work Caroline says she enjoys outdoor activities, camping and travelling - but it’s her family that gives her the greatest joy.
“I have an incredible 14-year-old daughter who my husband and I are both so proud of – and I love creating everlasting memories with them.”
Caroline also gets her inspiration from strong female leaders within the manufacturing industry.
“More women are taking on leadership roles in manufacturing, contributing to its growth, innovation and sustainability. Manufacturing plays a critical role in shaping our economy and society, it is vital that women are heard and have a significant contribution.”