A Message from Bill Ford & Jim Hackett

Ford Team, 

This is an extraordinary moment in our history. All at once, we are grappling with a public health crisis that has claimed hundreds of thousands of lives, an economic shock that has forced us to adapt on the fly, and social upheaval that is challenging all of us to think and act differently.

In the midst of this, the tragic killing of George Floyd, compounded by other senseless killings over the years, has sparked the expression of decades of collective anger and frustration over the unacceptable abuse of power and authority. This pain is felt across the communities our employees call home.

There is no doubt that the weight of these challenges disproportionately fall on the black community. We have seen this disparity among our own Ford team members affected by COVID-19, and the legacy of economic disparities in our own home city of Detroit. It is pain that many of our team members have long felt in their daily lives.

There are no easy answers. We are not interested in superficial actions. This is our moment to lead from the front and fully commit to creating the fair, just and inclusive culture that our employees deserve.

Ford and our labor partners, especially the UAW, have shown leadership on diversity and inclusion over the years. Building on this, and the work of the Ford Motor Company Fund in black communities, there is much more we can do together.

Today is the start of an even deeper dialogue within Ford on these critical issues. We will be meeting with employees across the company, including engaging with the Ford African Ancestry Network (FAAN). We also plan to ask leaders throughout the company to hold dialogues with their teams to understand how people are feeling and discuss how we can get better together. We promise to share updates as we continue on this journey. 

We are a company made up of extraordinary people of every race, religion, and background, all worthy of the same dignity. We view our differences as one of our great strengths. We are a team – not in word, but in bond.

And while we would like to say that racism has no place in our society, we know that systemic racism still exists despite the progress that has been made. We cannot turn a blind eye to it or accept some sense of “order” that’s based on oppression. 

Many of us cannot know what it is truly like to be part of a community of color, to know what it is like to be afraid for our children every time they leave the house, or to worry that this day might be our last. But as long as so many of our colleagues, our friends, live with that fear, how can we live with ourselves? As long as we have the privilege to breathe, it is on all of us to summon new levels of empathy and humanity.

Finally, we want to say to anyone struggling with fear and despair, we have resources that can help. Please visit @FordOnline for more information.

In a time of hardship and upheaval, one thing is for certain: we remain a family and a company that is stronger together and committed to racial and social justice.

Thank you for all you do for Ford Motor Company.

Bill and Jim

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Available Resources to Support in Times of Need

Employee Wellbeing:

Choose to make self-care a priority. The Total Health/Central Diagnostic Referral (CDR)/Employee Assistance Program (EAP) programs are confidential, free counseling services designed to help identify, support and resolve problems that can interfere with daily life. These programs are available 24/7.

Quick Resources
Conflict Resolution in the Workplace:
- Keeping Conflicts Constructive
Racial Tension:
- Ford Community Violence
- When Prejudice Becomes Personal
- How to Listen to Someone Who is Hurting

Total Health/Central Diagnostic Referral (CDR)/Employee Assistance Program (EAP) Resources
- Argentina: Programa de Asistencia al Empleado | 011-4706-0527
- Australia: Flourish at Ford | 1300-OUR-EAP (687-327)
- Canada: 1-877-890-9052 (from Canada and the U.S.) or 1-905-886-3605 (outside Canada and U.S.) | Work Health Life website
- China: Employee Assistance Program | 400-058-1018
- India: Employee Assistance Program | 805-079-5501
- New Zealand: EAP Works | 0800-735-343
- South Africa: Life EHS Employee Wellness | 0800-004-770
- UK: Employee Assistance Programme | 0800-652-1196
- U.S. Employees:

  • Hourly
  • Beacon Health: 800.227.9622
  • Beacon Health website
  • Available for: BSP, CAP, CSP, DEFTP, DSP, DFP, DT&D, DTP, Rouge site service, EMDO, FRAP, KCAP, MAP and all PDCs and HVCs
  • Health Management Systems of America (HMSA): 800.550.7200
  • HMSA Hourly website | USERNAME: UAW-Ford / PASSWORD: myresource
  • Available for: All other plant locations
  • Salaried
  • Health Management Systems of America (HMSA): 888.667.6603
  • HMSA Salaried website
  • USERNAME: totalhealth/ PASSWORD: myresource

Learning and Dialogue: (Resources below require authentication to access.)

- D&I Inclusive Leadership Pathway on Degreed

  • A collection of resources for Ford employees to breakdown bias and increase awareness of how behavior can create an exclusive or inclusive environment for our teams and those around us.

- Racial Tensions at Work SpeeDialogue
- Curious Minds: Practicing Open-Mindedness with Dr. Steve Robbins
- Inclusion Insights Series with Dr. Steve Robbins
- Unconscious Bias Training

In addition, there are many mental health resources available externally to all Ford employees, agency and purchase service resources including:
- National Alliance on Mental Illness
- University of Michigan Depression Toolkit
- Mental Health America
- Black Dog Institute