What Spin is Doing to Provide a Safe Environment for Riders and Employees

Spin is deeply committed to the health and wellness of all of our employees and riders as the global community grapples with COVID-19. As a shared service that communities around the country rely on for daily transportation services, we feel that it is critical to keep you updated on how we are ensuring the well-being of our community. And as many people will be seeking alternatives to traveling on buses or trains for necessary trips, we are diligently working to both assure our service is a lower-risk option and to educate the public on the best ways for them to minimize the risk of spreading COVID-19.

All of our facilities are currently open, and we do not currently expect a lapse in service. We are closely monitoring updates from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and local public health agencies. If anything changes, we will immediately notify city and university staff, our employees, and our riders.

Our employees working on-the-ground in local communities, make our business possible. We want to ensure that all of our employees, both salaried and hourly, have the ability to take the precautions necessary to keep themselves, their families and our communities healthy.

Here are the following measures we are taking to support our hourly employees:

  • Our hourly employees have an additional five days of paid wellness leave that they can take as a precaution if they feel unwell.
  • Any hourly employee who has a confirmed case of COVID-19 will receive up to two weeks of additional paid time off.
  • Should a local warehouse pause operations, required by the government or by Spin due to COVID-19, all hourly workers will receive up to four weeks in pay.
  • We have established an employee support hotline for questions, comments, or concerns about Spin’s COVID-19 response plan.
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what spin is doing

Spin is increasing the frequency with which we clean our scooters. Every time a scooter enters the warehouse, our team uses disinfectant to clean the scooter, in accordance with a standard operating procedure provided to each market.

All employees are required to wear gloves when handling scooters.

steps riders can take

We encourage you to disinfect the handlebars on a scooter before and after taking a ride, as you would with any shared or public surface

Use hand sanitizer that contains at least 60% alcohol or wash your hands with soap before and after your ride. You can also wear gloves as a preventative measure.

For more information about COVID-19 and the precautionary measures you can take, please review the World Health Organization and Centers for Disease Control and Prevention guidelines.

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