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The Ford North American Emergency Information Hotline (North American Emergency Information Hotline – 800-603-FORD(3673)) is the immediate and reliable information resource for hourly and salaried employees in the event that a situation occurs, interrupting the normal course of business that could result in the inability to continue normal business operations.
How to Use the Hotline
Step 1. Dial 800-603-FORD (3673)
Step 2. Listen to the main menu announcement. This announcement always contains the functional area menu options. Also, this announcement will contain a high-level message if a business interruption is severe or affecting multiple areas or locations.
Step 3. Press or say your functional area “Group” number.
Step 3a. Press or say the announcement number if applicable. Double digit numbers are said individually. For example, 21 is said “two one”, or 17 is said “one seven.”
Step 4. Listen to your functional area, plant or distribution center announcement for information specific to your area or work location.