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 Q&A with Raj Nair Regarding Fix in Voluntary Safety Recall of 2013 Escapes and 2013 Fusions with 1.6-liter Engines

DATE: Will be calculated from "Release Start Date" field.

DEARBORN - @Ford recently interviewed Raj Nair, group vice president, Global Product Development regarding the fix in the voluntary safety recall of the 2013 Escapes and 2013 Fusions with 1.6-liter engines.

Q. What is today’s announcement?
A. Today, we announced corrective action to address potential engine overheating that could result in engine fires in 2013 Ford Escape and Ford Fusion models equipped with 1.6-liter engines. The vehicles were subjects of a voluntary safety recall announced Nov. 30, 2012.

We are making updates to the cooling system software to better manage engine temperatures during a unique overheating condition. The original cooling system design was not able to address a loss of coolant system pressure under certain operating conditions. The new software will resolve this issue.

The software update fix is to approximately 73,500 2013 model year Escapes and 15,800 2013 model year Fusions equipped with the 1.6-liter engine.

Q. Why did it take more than a full week to find out what was wrong and to find a fix?
A. We took the time that was necessary to conduct a detailed engineering analysis to find the root cause and to find and validate the remedy.  The timing of the remedy was fully dependent on conducting the proper analysis and fully validating the solution. We recalled the vehicles before having the fix identify because it was in the best interest of our customers.

Q. Is this the same issue as earlier this year when we recalled 2013 Escapes for potential fires?
A. The prior recalls addressed specific root causes that are not related to this recall. We are making updates to the cooling system software to better manage engine temperatures during this unique condition. Our software was not robust to a loss of coolant system pressure under certain operating conditions. The new software will resolve this issue.

Q. Are these changes you made to fix the issue in North America going to be implemented in the 1.6 liter engines in Europe?
A. No.  We conducted a thorough investigation in Europe with the 1.6-liter engine and have determined there is no similar issue in Europe and no need for a recall.

Q. Do EcoBoost engines run hotter than non turbo charged engines. Is this a problem with all EcoBoost engines?
A. No. All internal combustion engines have components that run hot. This cooling issue is unique to the North American 1.6-liter engine. Our data shows that the European 1.6-liter and our other EcoBoost engines are not affected.

Q. Are we concerned about multiple recalls?
A. Our focus is on providing the highest-quality vehicles to our customers and responding quickly when we identify potential issues. The recalls are part of our process and our commitment to quality and to customers.

  

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12/10/2012 1:00 PM