COLOGNE, Germany - Ford customers in Germany can now benefit from a new, life-long roadside assistance. The extended mobility scheme expands the regular new vehicle warranty and is renewed when vehicles are serviced to schedule at a Ford Dealer or Authorized Ford Repairer.
Service Activated Roadside Assistance offers quick and easy help for Ford owners, regardless of mileage and age of their vehicle.
In case of a breakdown, Ford owners are eligible for roadside assistance throughout Europe with the warranty covering towing of the vehicle to the closest Ford Dealer or Authorized Ford Repairer, the option of a rental car, train or flight ticket as well as up to three nights stay at a hotel. If the vehicle cannot be repaired within five days, the warranty covers transport of the vehicle to the owner’s place of residence.
“The new Service Activated Roadside Assistance is a promise given by Ford and our Dealer partners. The quality of our products and services speaks for itself, and this is why we can insure mobility for our customers to this extent,” said Wolfgang Booms, managing director Marketing and Sales Ford of Germany.
Ford’s Service Activated Roadside Assistance is available to retail and fleet customers in Germany.