MEXICO CITY - The Ford Credit Latin America and Ford Credit Mexico management teams are responsible for the recent resumption of retail financing in Mexico. These teams collaborated from multiple locations around the world, juggling time zones and negotiating cultural nuances to complete the challenging project in 18 months.
“We faced many challenges in the implementation of the Retail Financing re-entry project in Mexico, and the various team members exhibited exceptional One Ford Behaviors by working together in a respectful, open and appreciative manner. We were and continue to be proud of what this ‘One Team’ accomplished in a very short timeframe,” said Duane Martin, president, Latin America Operations Ford Motor Credit Company.
The team was able to develop systems that could be financially viable to support the retail business, make adjustments to local practices and maintain legal accounting requirements. The management team provided direction on maintaining the appropriate focus on priorities of the business while assisting the rest of the organization to manage resources and people to optimize results.
The group “has had open dialogue and communication to understand points of view, value opinions and leverage each other’s expertise and strength,” according to the nomination.
2013 result exceeded budget and business plan deliverables while implementing the retail-financing business. The project will contribute to the company profits and will support dealers’ retail sales now and in the future.