DEARBORN - If you’ve ever found yourself stuck in the airport with an urgent work matter but all you have is your cellphone, then Ford IT Digital Worker’s How iWork has a solution for you.
How iWork was originally launched in November, 2011 and provides in-depth approaches to work complications that you’ve always searched for the answers to. Going beyond the usual software and technology questions, Digital Worker recently released the second batch of innovative scenarios to help you have a stress free work day.
“How iWork” now has a total of 14 scenarios that help employees address situations and needs commonly faced in the workplace, such as how to work mobile and on a global team, how to find what you need or how to stay informed,” said Dave Schwartz, User Engagement Manager, Digital Worker.
Added this round are seven scenarios that help you work efficiently on your mobile device, with a global team, manage your time wisely, search and find key information, access the technical help you need, – like PC renewals and software issues, share your best practices with the team and stay up-to-date with the latest Ford news.
According to Schwartz, “the How iWork scenarios are designed to help employees throughout the globe work faster, easier, smarter, together and anywhere more effectively, while learning how to acquire and utilize the best practice use of the tools when they need to work more efficiently.”
Say for example, you’re on a deadline and the email response you need just isn’t coming fast enough – How iWork has a solution. Instead of using Outlook, try sending an instant message with Microsoft Office Communicator. This application on Ford's computers allows you to quickly exchange typed messages with other people inside the Company in real time, rather than endlessly checking your inbox.
Or for instance, you find yourself spending more time on the road than at your desk – but your workload continues to pile up – he recommends that you check out the scenarios dedicated to ‘mobile productivity.’
“I recommend mobile devices and tools, such as Outlook webmail, RSA SecurID tokens, WebVPN, ePOD, WebEx, and Softphone, that enable you to effectively work from any location globally without any interruption,” said Schwartz.
Whether you’re searching for a strategy to run a more effective global meeting, connecting with people outside of the Ford network or want to download mobile applications so you can work on the go, there is a real-life scenario that will walk you through a quick fix.
Each scenario is broken down into four sections to help you identify how it impacts your situation; introduction, content, tools and scenario in a box – a full reference including training links. If you still can’t find the solution that suits your needs, you can connect with others who have used the scenario, view testimonials and sort through tips and tricks that were submitted by the Digital Worker community.
These tips and more are accessible via a link along the top of the Digital Worker webpage (www.digitalworker.ford.com). You can also share your knowledge and contribute to the Digital Worker How iWork information. The Digital Worker site was built around best practices with emphasis on community, allowing you to share your thoughts and suggest content for the site.
In addition, look for Digital Worker Live Learning Events that will showcase scenarios, best practices and use of Digital Worker tools, and give you real-time access to Digital Work Experts during an open chat portion. Visit this site and the home page of @Ford for dates and times in the weeks and months ahead.
You can also request a customized cascade for your team or department surrounding specific “How do I” topics or other Digital Worker Tool needs.
Be on the lookout for more How iWork User Engagement and Recognition efforts forthcoming!