CHONGQING, China — Ford’s local joint venture Changan Ford Automobile (CAF) recently held its annual Quality Conference and vowed to take the quality of its products to new heights by committing to ‘Go Further in Quality in 2013.’
Held in the training centre of Chongqing 1 Assembly Plant, the management team along with 87 team members summarized lessons learnt from the past, and developed a work plan for the year ahead.
In his opening speech, Gao Jun, vice president, CAF, thanked the CAF team for their hard work and excellent results in 2012. He also encouraged the team to continue their efforts toward quality excellence.
Stephen K. Fan, quality director, CAF, reflected upon the great quality results achieved by the CAF team in 2012 and asked them to summarize what went right and what went wrong, and to learn from past experiences in order to achieve even greater success. Fan also shared with the team the 2013 CAF internal and external objectives and the challenges ahead.
“We shall not bask in past success,” Fan said. “Every one of us should keep the spirit alive and continue to go forward.” He also emphasized that quality is everyone’s responsibility. If team members see a problem, they should first ask “what can I contribute to resolve it,” instead of “whether this is my responsibility or not.”
With an aim to understand the current status and to develop action plans required to promote quality to the next level, participants were divided into 11 sub-groups to discuss specific details and generate fresh ideas. Each team was given 15 minutes to share the conclusion of their discussion and their work plans on how to tackle the pending challenges in the next year.
After the day-long session, all participants signed a leadership commitment to ‘Go Further in 2013.’ Building on the achievements of 2012, CAF is committed to continuing their drive for quality improvements to the current model products in order to meet the more stringent 2013 objectives.
Employees having a group discussion.
The board of commitment signed by employees at CAF.