- Employee Program Discusses MyFord Touch Quality Results, High Take Rates, Demand Quality
DEARBORN - Yesterday, J.D. Power released its annual Initial Quality Study which showed that nearly two-thirds of complaints come from design-related issues compared to component malfunctions.
- SYNC and MyFord Touch Sold on 79 Percent of New Ford Vehicles, New Technology Drives Quality Satisfaction
DEARBORN – Ford SYNC voice-controlled connectivity and MyFord Touch® touch screen technologies are attracting more customers and selling at a much higher rate than competitors, as MyFord Touch helps drive higher customer satisfaction with vehicle quality.