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 DEFTP Employee Provides Support Around the Clock

DATE: Will be calculated from "Release Start Date" field.

​Mark Metea, manufacturing engineer, hadn’t been home from work for more than five hours when he received a phone call about a problem back at Dearborn Engine and Fuel Tank Plant (DEFTP).  
 
The cylinder heads at station C0450A began failing 100 percent at 9:45 p.m. on May 3.
 
The shift manager said the engine assembly continued to run using heads they had in float, but less than an hour later there were no more heads to load in.
 
“We called Metea at home after we exhausted our troubleshooting efforts and he started helping us troubleshoot over the phone,” said Matthew Bennett, manager, Third Shift. “After 45 minutes of troubleshooting and not making any progress, Metea came into the plant to assist.”
 
At the plant, Metea was able to identify a bad input/output card and solenoid as the root cause of the machine failing all the heads. Because of Metea’s efforts, the head assembly was up and running in time for the day shift.
 
“I did not want the plant jeopardized for not being able to start up second shift on Friday morning,” said Metea. “I was available and did what I felt was necessary.”
 
This isn’t the first time Metea has gone above and beyond to help solve a problem. While Metea’s normal schedule is day shift, he also volunteers to stay on into afternoon shift.
 
“It is a good feeling to know that you have members on your team who will go further when called upon and do whatever it takes to solve the issue at hand,” said Bennett.
 
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6/19/2012 6:00 AM