Process Confirmation is one of the six FPS Key Unifying Processes. The purpose of Process Confirmation is to verify and confirm activities, tasks and standards are executed to the prescribed frequency and are providing the expected results. The goal of this process is to promote standardization to achieve stability and create a coaching and teaching environment for Continuous Improvement at all levels of the organization. Process Confirmation consists of 3 Key Elements including:
1. Start-up and Close-out
2. Process Verification
3. Process Confirmation
What is Start-Up and Close-out?
It is a process to ensure a good start-up through the exchange of information between shifts and verification and confirmation of people and processes.
At the beginning of the shift:
• Every Team Member verifies that their work station is ready to run production safely, with the expected quality and at the required cycle time. Abnormalities are communicated to the Team Leader.
• Team Leaders, Process Coaches & Senior Process Coaches verify documented abnormalities via communication from their counter parts from previous shifts. They also confirm basic standards.
• Once production has started, Team Leaders confirm a good start-up with each Team Member in their Work Group through a face to face dialogue.
Just prior to the end of the shift every Team Member verifies that they are leaving their workstation station ready for the next shift to run production safely, with the expected quality and at the required cycle time.
Team Leaders, Process Coaches & Senior Process Coaches confirm the basic standards are met to ensure a good start-up on the next shift. They also communicate abnormalities encountered throughout their shift to their counter parts on the next shift via verbal communication and documentation.
What is Process Verification?
To Verify is to perform a task (physically do something) to verify a standard. Verification is a task that is performed based on defined Standards, Procedures and or Control Plans at a prescribed cadence / frequency to verify equipment, tooling, processes, etc. are functioning to the defined Standard. Verifications are specific to the process as defined by the Operating System Standards, Procedures and or Control Plans. The goal of Process Verification is 100% compliance to process standards.
What is Process Confirmation?
Process Confirmation is a “Go See” activity for Leadership at all levels to ensure that standards are in place and accomplishing what they are intended to accomplish. The process offers an opportunity for Leadership to test the health of the system by evaluating if standards are followed and understood. Process Confirmation provides an opportunity for Leadership at all levels (Team Leader through Plant Manager) to reinforce process standards, to coach, teach and provide support. The process promotes standardization to achieve stability, and supports the environment for Continuous Improvement.
Process Confirmation is essentially a deep knowledge review between all levels of the organization to determine if there is a standard, is the standard understood and followed, and is the standard sufficient.