Folks at the Cleveland Engine Plant (CEP) are taking a unique approach to communicating the basic concepts of the Ford Production System (FPS) to employees.
“The FPS is being rolled out globally and we wanted to find a creative way to help the workforce soak in all of the information,” said Josh Gargiulo, Communications coach, CEP. “There is a lot of information so we thought the best way to present it would be to break the information up into a series of videos.”
The videos are hosted by CEP Site Manager Charlie Binger.
“When you have operations that are spread across every hour of every day, it’s so hard to reach everyone with a consistent message delivered the same way with the same level of detail each time,” said Binger. “We have an opportunity to bring that consistent message with videos. While nothing replaces being there live – to at least answer questions or to provide impact on a group – a video gets the message through. And when streamed in the plant system in break or gathering areas, it also allows a person to see the same message multiple times.”
So far, CEP has produced one video on FPS Key Unifying Processes. The next video in the series will be on the seven FPS Operating Systems.
Binger says presenting the information in the videos is beneficial to him as well as to employees.
“We talk about leaders as teachers and the importance of knowing the fine details of what you’re implementing,” he said. “The more I teach the more I understand and implement the processes and behaviors.”
Feedback from the first video has been positive.
“Employees generally appreciate the videos and understand how much we’re trying to communicate and teach the FPS principles and lead a cultural change,” he said. “The idea that it’s coming from a senior site person demonstrates the importance.”